When you use 95ok, your personal data is our responsibility. This Privacy Policy clearly outlines what information is collected, why it is collected, and how it is kept secure.
Welcome to 95ok. We believe that a trusted gaming platform's greatest responsibility is safeguarding its members' personal information. This Privacy Policy explains how 95ok collects your data, what it is used for, and how securely it is protected.
By using our platform, you agree to the terms of this Privacy Policy. Please read it carefully in full. If any part is unclear or you have questions, contact our support team — we are always ready to help.
95ok operates in full compliance with applicable Bangladeshi law and international data protection standards. Protecting your privacy is not just a legal obligation for us — it is a core part of who we are.
This policy may be updated at any time. We will notify you of any significant changes. The latest version will always be available on this page.
95ok only collects the information needed to deliver the best possible service and keep your account secure. We never collect unnecessary or excessive data.
| Data Type | What Information | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Phone number, email address | Account registration and notifications |
| Financial information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, and operating system | Security & Fraud Prevention |
| Gaming Activity | Bet history, win/loss records | Service Improvement & Responsible Gaming |
In addition to the above, we automatically collect certain technical data — such as when you log in, which pages you visit, and the duration of your session. This information is used solely to improve platform performance.
95ok uses your data only for specific, clearly defined purposes. The full list is provided below:
95ok never sells or transfers your data to third parties for advertising or marketing purposes.
95ok protects your data using industry-leading security technology. Our security framework operates across multiple layers, so if one layer is ever compromised, the others continue to keep your information safe.
Your password is never stored in plain text — it is kept only as an encrypted hash. No 95ok employee can ever view your password.
As a member of 95ok, you have important rights regarding your personal data. We respect those rights and are committed to helping you exercise them.
You have the right to know what information we collect about you and how it is used.
You can request a correction if any of your information is inaccurate.
After account closure, you may request deletion of any data held beyond legal obligations.
You may request restrictions on the processing of your data in certain circumstances.
You can request a copy of your data in a machine-readable format.
You may object to the use of your data for specific purposes.
To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 business days.
95ok does not store your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and legitimate business needs.
| Data Type | Retention Period |
|---|---|
| Account information (active) | For the duration of active account |
| Transaction Records | 5 years after account closure |
| KYC verification documents | 5–7 years as required by legal obligations |
| Customer Service Contact | 2 years after last contact |
| Log Files & Device Information | Up to 12 months |
| Marketing Preferences | Until consent is withdrawn |
Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified in any way.
95ok is strictly for users aged 18 and above. We do not collect or process data from minors. Age is verified at registration, and any account found to belong to a minor is immediately suspended and all associated data is permanently deleted.
If you become aware that a minor is using 95ok, please notify our support team immediately.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us through the following:
Our dedicated privacy team is available seven days a week to answer your questions. You are welcome to reach out in English — all our support agents are ready to assist you.
95ok never sells your personal information to third parties. Your data is used solely to serve you — not to generate profit.
We do not hide anything behind fine print or complex legal language. We always communicate clearly and openly about how your data is used.
Our data protection practices meet international standards and are verified through regular third-party audits.
You have full control over your data. You can request to view, correct, or delete your information at any time.
If there are any significant changes to our Privacy Policy, we will notify you in advance via email or in-app notification.
For any privacy-related questions, our Bengali-speaking support team is available 24/7 to help.
Your privacy is our top priority at 95ok. Join today for the best gaming experience in a safe and secure environment.